Refund And Return Policy
Return and Refund Policy
Thank you for shopping at Giftcards4u!
We want you to be completely satisfied with your purchase. If you have any issues or concerns, please don’t hesitate to contact us. This Return and Refund Policy is designed to help you understand how returns and refunds work on our website.
Returns
If you get any defective products from our side then you will click the product image and share with us on our email id ‘info.giftcards4u@gmail.com’, we’ll get back to you within 3-5 business days
Eligibility: To be eligible for a return, the product must be in its original condition, unopened, and with all the original packaging, tags, and labels intact.
Exceptions: Some products are non-returnable, such as personalized or custom-made items. Additionally, perishable goods, digital products, and gift cards are non-refundable.
Refunds
Refund Process: Once we receive your return and inspect the product, we will notify you via email about the status of your refund. If your return is approved, we will initiate a refund to your original payment method.
Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Processing Time: Refunds may take some time to process. Please allow 7-10 business days for the refund to appear in your account, depending on your payment method and financial institution.
How to Initiate a Return
Contact Us: To initiate a return, please contact our customer support team by emailing info.giftcards4u@gmail.com or by using the “Contact Us” form on our website.
Upload Image: In cases where the product is damaged or defective, we may request that you upload images as proof of the issue. This will help us assess the situation and process your return more efficiently.
Return Shipping: If your return is approved, we will provide you with instructions on where to send the product. Please follow these instructions carefully to ensure a smooth return process.
Questions and Assistance
If you have any questions about our return and refund policy or need assistance with a return, please don’t hesitate to contact our customer support team at info.giftcards4u@gmail.com.
Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Any changes posted on this page will be revised accordingly.
Shipping Policy
Order Processing Time
- Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase.
- Processing Time: Most orders are processed and shipped within 3-5 business days. Please note that processing times may vary based on product availability, customization, or other factors.
Delivery Time
- Estimated Delivery Time: The estimated delivery time depends on the shipping method you choose and your location. Standard shipping typically takes 3-5 business days.
- Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
A greyed-out and disabled 'Cancel' button can mean any one of the following:
1. The item has been delivered already OR
2. The item is non-refundable (e.g. Gift Card)
No, once an order is placed the specification of the product can not be modified.
No, a cancelled order can not be reinstated.
Cancellation fee will be applied or charged only if an eligible order is cancelled after 24 hours of placing.
The reason is to compensate for the time and effort incurred in processing the order by the seller. Also, to compensate our logistics partner for incurring a cost when they ship the order, if the order is shipped. Note: Customer can find this information under the order details by logging into his/her giftcards4u account.
Cancellation of item(s) in an order happens immediately if the order hasn't been shipped yet by the seller. If your order has been shipped, it will be cancelled as soon as the courier service confirms that the shipment is being returned to the seller. Orders from certain categories cannot be cancelled after 24 hours, please check the product page for more details.
We aim to process orders within 3-5 business days. Please note that processing times may vary based on product availability and other factors.
Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
Delivery times vary depending on your location, shipping method, and product availability. You can find estimated delivery times in the product description and during the checkout process.